Taxes: All room rates quoted are net, non-commissionable including 8% VAT and all other applicable taxes (current, tax rates are: 8% per accommodation and 18% per food & beverage and other; rates are per room per night). The percentages specified are subject to change by government regulation and may be payable by Company on the margin applied to the guest rooms over and above the room rate.
Split Season Rate: For any reservations that commence in one season and overlap into another season during the guest’s stay, the corresponding rate for each season will apply.
Incidental and Additional Charges:
a. Children Policy: No charge for children under 6 when occupying same room as adult(s) and using existing beds in rooms.
b. Extra Adult Person Charge: The above net rates are for single/double occupancy only. Each additional adult will be charged over the “Net Child Rates” (includes applicable taxes) per day, with a maximum of _1_ adult per room.
c. Rollaway Beds: Hotel provides rollaway beds charged over the “Net Child Rates” (includes applicable tax) per day.
d. Mandatory Charges: (i) No mandatory charges applies
e. Parking: Hotel offers parking for free of charge. No Cars accepted into the property, all transportation made by club cars shuttle service.
f. Porterage: Hotel will provide Porterage service for a free of charge, per person.
g. Meal Coupon Policy: Guests have the option of prepaying dinner served in Hotel restaurants. If Company wants to provide their own breakfast coupon this must be approved thirty (30) days prior to arrival by Hotel.
Check-in and Check-out Time: Check-in time is 15:00 check-out time is 12:00. All guests arriving before 15:00 will be accommodated as rooms become available. Baggage may be checked-in for those arriving early if rooms are unavailable.
Cancellation Policy: Room reservations may be canceled up to 14 days prior to arrival via fax or email. At time of booking 50% deposit will be charged. If cancellation occurs within three days of arrival or if a no-show occurs, total accommodation fee including room and tax, will be assessed. Date changes inside of the cancellation policy are considered a cancellation and a re-booking, and as such, are subject to cancellation damages. The daily cancellation fee will not be contingent on Hotel’s occupancy for the nights for which rooms are cancelled. No-shows must be paid without reliance on vouchers due to the inability of the client to present the voucher. Should the Company fail to pay the cancellation fee, Hotel may cancel the Company’s billing privileges or this letter, at Hotel’s sole discretion, without any obligation or liability whatsoever. No refunds will be provided for early departure. The cancellation policy may be changed by Hotel at any time in Hotel’s sole discretion.
Early Departure Policy: An early departure fee of total night’s room and tax will be billed to Company in the event guests do not utilize all nights originally booked but not consumed. Guests may not change their departure date upon check-in without penalty.
Relocation: If any guest room reservation cannot be accommodated by Hotel, Hotel will provide:
(1) accommodations at a comparable Hotel reasonably nearby at no charge for the first night;
(2) one complimentary round trip ground transportation between Hotel and the alternate hotel for each day the guest is displaced;
(3) one 5 minute phone call and necessary arrangements for forwarding of the displaced guest’s telephone messages and mail;
(4) an offer to relocate the displaced guest back to the first available guest room; and
(5) upgraded accommodations at Hotel upon return (if available) and a welcome expression from the General Manager.
Disability Accommodation Policy: As all of Hotel’s accommodations are sold on a first come first served basis, in order to ensure that Hotel is able to best accommodate any guests with disabilities, it is the responsibility of Company to notify Hotel at least 14 [days] in advance of the need for any special accommodations, including accessible guest rooms. Should Company fail to do this, Hotel may not be able to ensure that disabled guests receive their requested accommodations.
THIRTY (30) DAYS PRIOR TO ARRIVAL of the net rate reservation, FULL PREPAYMENT will be due to Hotel. If the full prepayment is not received by such date, the reservation will automatically be canceled.
Reservations confirmed within thirty (30) days prior to arrival will be prepaid by Company within seven (7) days of confirmation or prior to the guest’s arrival, whichever is earlier. If full prepayment is not received by guest checkin, the reservation will automatically be canceled. Checks for full prepayment should be made payable to Hotel by individual reservation, noting guest name and arrival date.